Privacy Policy

Last updated: 8/2/2026
 
 
This Privacy Policy explains how BioForge Sciences (“BioForge Sciences,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website, create an account, place an order, or otherwise interact with our services (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. This Policy is provided for general informational purposes only and is not legal advice. You should consult your own legal counsel to ensure this Policy meets your specific obligations.
1. Information We Collect
We may collect the following types of information:
1.1 Information You Provide to Us

• Account details, such as your name, email address, password, and contact information.

• Order and transaction information, such as products purchased, billing address, shipping address, and order history.

• Communications you send to us, including emails, messages submitted through contact forms, and support requests.

• Any other information you choose to provide when you interact with our Services.

1.2 Payment Information
We use third‑party payment processors to handle payment card and related financial information. We do not store full payment card numbers on our systems. Payment processors may collect and process your payment details in accordance with their own privacy policies.
1.3 Automatically Collected Information
When you use our website, we may automatically collect:

• Device and browser information (such as IP address, browser type, operating system, and device identifiers).

• Usage data (such as pages viewed, links clicked, time spent on pages, referring/exit pages, and other interaction data).

• Log information related to your use of the Services.

1.4 Cookies and Similar Technologies
We and our service providers may use cookies, web beacons, pixels, and similar technologies to collect information about your interactions with the website. For more details, see “Cookies and Tracking Technologies” below.
2. How We Use Your Information
We may use the information we collect for the following purposes:

• To operate, maintain, and provide the Services, including processing and fulfilling orders.

• To create and manage your account, and to communicate with you about your account or transactions.

• To respond to your inquiries, requests, and support needs.

• To personalize your experience and improve the content, functionality, and security of the website.

• To monitor and help prevent fraud, unauthorized activity, and misuse of the Services.

• To comply with applicable laws, regulations, legal processes, and enforce our Terms and other policies.

• To send you service‑related notices and, where permitted by law or with your consent, marketing or promotional communications (which you may opt out of as described below).

3. Cookies and Tracking Technologies
Cookies are small data files stored on your device when you visit a website. We and our service providers may use cookies and similar technologies to:

• Remember your preferences and settings.

• Keep you signed in to your account.

• Understand how visitors use the website and measure performance.

• Support security and fraud prevention.

• Provide and measure the effectiveness of certain marketing or promotional efforts.

You can usually configure your browser to refuse cookies or to alert you when cookies are being sent. However, some features of the website may not function properly without cookies.
4. How We Share Information
We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third‑party service providers who perform services on our behalf, such as:

• Payment processing and fraud prevention.

• Order fulfillment, shipping, and logistics.

• Website hosting, analytics, and performance monitoring.

• Email delivery, marketing tools, and customer support.

These service providers are authorized to use your information only as necessary to provide services to us and are expected to protect it appropriately.
4.2 Legal and Compliance
We may disclose information if we believe in good faith that such disclosure is reasonably necessary to:

• Comply with any applicable law, regulation, legal process, or governmental request.

• Enforce our Terms and other agreements.

• Protect the rights, property, or safety of BioForge Sciences, our users, or others.

• Detect, prevent, or address fraud, security, or technical issues.

4.3 Business Transfers
If we are involved in a merger, acquisition, reorganization, sale of assets, or similar transaction, your information may be transferred as part of that transaction, subject to any applicable legal requirements.
We do not sell your personal information in the ordinary sense of the term. If applicable law defines “sale” more broadly, we will comply with any related obligations as required.
5. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We retain information for as long as reasonably necessary to:

• Provide the Services and complete transactions.

• Comply with our legal and regulatory obligations.

• Resolve disputes and enforce our agreements.

• Support legitimate business purposes consistent with this Privacy Policy.

6. Your Choices and Rights
Depending on your location and applicable law, you may have certain rights and choices regarding your information.
6.1 Account and Contact Information
You may update certain account or contact details by logging into your account or contacting us directly. Please keep your information accurate and up to date.
6.2 Email Communications
You may opt out of receiving non‑essential marketing or promotional emails by following the unsubscribe instructions in those emails or by contacting us. We may still send you important service‑related or transactional messages (such as order confirmations or security notices).
6.3 Additional Rights
Some jurisdictions provide additional rights, such as the right to access, correct, or delete certain personal information, or to object to or restrict certain processing. Any such rights will be honored in accordance with applicable law and may require identity verification. To exercise these rights, please contact us using the information below.
7. Children’s Privacy
Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it as required by law.
If you believe a child under 13 has provided us with personal information, please contact us promptly.
8. Third‑Party Links and Services
Our website may contain links to third‑party websites, services, or content that are not owned or controlled by BioForge Sciences. This Privacy Policy does not apply to those third‑party sites or services.
We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third‑party sites or services you visit.
9. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Any changes will be effective when posted on this page, unless otherwise stated.
Your continued use of the Services after any changes are posted constitutes your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, or if you wish to exercise any rights you may have under applicable law, please contact us at:
BioForge Sciences
Email: info@bioforgesciences.com
Address: colbylanager@bioforgesciences.com
This Privacy Policy is provided for general informational purposes only and does not constitute legal advice. You should consult your own legal counsel to confirm that this Policy is appropriate for your specific operations and regulatory obligations.